Chicago server management access Tuesday 25th July 2023 13:51:19


We are performing emergency maintenance on the server control system's gateway for Chicago. It will be down while we perform this maintenance action. The ETA is less than an hour.

The scope is that server control actions, such as power on, power off, and the KVM console, will not be available for Chicago servers. Your servers themselves will continue to run normally without issue or incident.

If you need a specific action performed during this emergency maintenance, please ticket in and we will queue the action to be performed when the control system returns.

This does not impact servers in locations other than Chicago.

We will update this posting as the situation progresses.

The Chicago gateway for the server control system was fixed overnight, and control actions for Chicago servers are available again.

We apologize that this is taking longer than expected. We will post updates here as we have them.