STATUS
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Incident

Packet loss over Cogent routes

Resolved Los Angeles / Started / Resolved
Updates
  • Identified

    We're aware of packet loss over Cogent routes in Los Angeles, and have notified our carriers. This is impacting other endpoints within Los Angeles too. If sending in MTRs, please ensure they're run in both directions with report-wide and DNS resolution enabled and show a timestamp, and please limit the use of an AI chatbot to artificially embellish the report as it takes more time to wade through unnecessary information. We'll update this posting as we have more info.

  • Identified

    Cogent is posting updates on their status page: https://ecogent.cogentco.com/network-status - the page can be reviewed for updates.

  • Resolved

    Looks like this was resolved, and while not an issue with our network or for us to resolve, we've done some testing to endpoints at other companies shared with us in tickets that were going over Cogent, no outbound packet loss over Cogent's network is noted to those endpoints at this time.

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