Seattle outage

We've been alerted to a primary carrier outage in Seattle and are investigating now. We will update this posting as we have more details.

We're temporarily deprioritizing our primary carrier GSL in this location as they appear to be having routing problems. We will update this posting as this situation progresses.

Routes have failed over and Seattle is online again. If you're still noting a connectivity as of this writing, and you've confirmed your server is booted into an operating system especially if you've blind rebooted it to try to "fix" it, please submit a traceroute in a support ticket from yourself to your Seattle server along with your source IP and we can take a look.

Root cause was due to an unexpected router reboot on GSL's network. We have returned to normal routing, and adjusted session timers to reduce the amount of time to switch between primary and failover carriers.