Incident

Network outage

Resolved Seattle / Started 2025-09-27T15:04:00.000Z / Resolved 2025-10-07T21:40:00.000Z

Updates

Investigating 2025-09-27T15:04:00.000Z

We’re investigating a network outage in our Seattle location. We will update this posting as we have more information.
Investigating 2025-09-27T15:46:00.000Z

We continue to investigate this outage. We will post updates here as we have them.
Monitoring 2025-09-27T16:09:00.000Z

Out primary carrier GSL appears to be having issues this morning, and not dropping routes accordingly. We've failed over to our failover carrier Unitas for now, until we've had an opportunity to discuss further with GSL. All services in Seattle are presently back online. We will update this posting as the situation progresses.
Investigating 2025-09-27T19:25:00.000Z

This appears to have happened again. We're investigating.
Monitoring 2025-09-27T19:31:00.000Z

This was upstream carrier routing changes. We continue to be on our failover carrier Unitas. We will update this posting as we have more details.
Investigating 2025-10-02T21:33:00.000Z

We're noting short outages in the Seattle market, and are investigating. We'll update this posting as we have more details.
Resolved 2025-10-07T21:40:00.000Z

This has been stable for several days, so closing out this posting.