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Past Incidents

22nd August 2023

Dedicated.com Chicago datacenter move

We will be commencing with our Chicago datacenter move shortly. Notifications with complete details have been emailed to you if you have a server in Chicago. The schedule is as follows:

Tuesday August 22nd: srv14xx, srv18xx, srv11xx
Wednesday August 23rd: srv10xx
Thursday August 24th: srv12xx, srv13xx
Friday August 25th: srv15xx.

If your Chicago server is inaccessible and has a server ID starting with one listed above on the specified date, it's due to this move.

We will post individual updates on a per-location basis as they progress.

  • Our Chicago datacenter move is complete.

    We're moving a few hundred servers on each of these days. We're unable to individually check every server. If your server is currently unreachable, please check your server via the KVM console and confirm it's booted into your operating system before opening a ticket.

  • Chicago Chicago datacenter move: srv14xx, srv18xx, srv11xx

    Further to notifications sent out regarding our Chicago datacenter move, the following server IDs are being moved today:

    srv14xx, srv18xx, srv11xx

    If your server ID (clearly noted in the client area and SynergyCP) is in this series and is offline while this message is posted, it's being physically moved from location to location per the notification we've sent you.

    We will post updates to this listing as the work progresses if we have any specific updates, and when the work is complete. A reminder that we would appreciate refraining from opening a ticket to ask "any update?" as we will post updates here and we will have no different or additional information in a support ticket. You can subscribe to updates at the bottom of this page.

  • This set of server moves is complete.

  • Due to a late start, this will have a late completion this evening. We anticipate an extra hour or so. We’ll update this posting with any new updates.

  • 21st August 2023

    No incidents reported

    20th August 2023

    No incidents reported

    19th August 2023

    No incidents reported

    18th August 2023

    No incidents reported

    17th August 2023

    No incidents reported

    16th August 2023

    No incidents reported